Getting Started
When creating a website it is important to pay attention to how big the project is so planning is needed. You should be figuring out your're team and making key point so everyone knows what will be happening. Once you have the basics then you can go on to competitive anaylsis. They suggest doing surveys to weigh in what others think about similar apps.
Users, Sitmap, and Wireframes
Once you figure out the basics you want to check with your client to make sure everything is correct including who the target market is. If the target market is off it could throw off the whole project and it would become useless. The sitemaps and wireframes are a cruical step to make sure the user experience is good and the over all functionality and interactiveness of the website is there.